Legal Notice

TheNordicMug

This page identifies the business operating this store, as required for online traders in the European Union and several other jurisdictions.

Contact

Email: support@vintaya.online Website: www.thenordicmug.store Telephone: [PHONE NUMBER, if you have one — optional in most jurisdictions, required in some]

TheNordicMug is operated by our team at Vintaya. Customer service, returns, and legal correspondence for this store are handled by that team, which is why our contact address uses the vintaya.online domain. Messages sent to support@vintaya.online reach us directly.

We aim to respond to all enquiries within [1–2] business days.

Registration and Tax Details

Commercial register / company number: [REGISTRATION NUMBER, or delete this line if not registered] Tax identification number: [TAX ID — e.g. RFC in Mexico, EIN in the US, VAT number in the EU] VAT identification number: [VAT NUMBER, or delete if not VAT-registered]

Responsibility for Content

We have prepared the content of this site with care. However, we make no guarantee as to its accuracy, completeness, or timeliness. Product images are representative; because our products are cast resin with hand-applied antiquing, small variations in colour and finish occur between individual pieces.

Links to Third-Party Sites

Our site may contain links to external websites operated by third parties, over whose content we have no control. We are not responsible for the content of any linked site. At the time of linking, no unlawful content was apparent to us. We do not monitor linked sites on an ongoing basis, but we will remove any link promptly if we are made aware of a legal violation.

Copyright

All content on this website that we own — including text, layout, product photography, and graphics — is protected by copyright. It may not be reproduced, distributed, or used commercially without our written permission. Downloads and copies of this site are permitted for private, non-commercial use only.

Where content on this site was not created by us, the rights of the respective owner are acknowledged. If you believe content on this site infringes your rights, please contact us at support@vintaya.online and we will remove it promptly.

Online Dispute Resolution

The European Commission provides a platform for online dispute resolution, available at https://ec.europa.eu/consumers/odr

Our email address for this purpose is support@vintaya.online.

We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

Consumer Rights

Nothing in this notice limits your statutory rights as a consumer under the law of your country of residence. See our Refund and Return Policy and our Terms of Service for details on returns, cancellations, and guarantees.